The pursuit of quality service is an ongoing process and we’d love to hear about your experience with BONLAB Please Give Your Valuable FeedbackPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *Organization Name *Contact Number *Email *1. How satisfied are you with the overall quality of the lab furniture you purchased? Selected Value: 0 (Scale 1 to 10: 1 = Very Dissatisfied, 10 = Very Satisfied) 2. How would you rate the overall appearance of the lab furniture? Selected Value: 0 (Scale 1 to 10: 1 = Poor, 10 = Excellent) 3. Did the furniture meet your specific requirements and needs for your lab environment?YesNoPartially4. Your lab is designed by BONLAB?YesNo defects)? team is 5. How satisfied are you with the customizations available for the lab furniture? Selected Value: 0 (Scale 1 to 10: 1 = Very Dissatisfied, 10 = Very Satisfied) 6. The manufacturing process was completed on time as per the initial agreement.Strongly AgreeAgreeNeutralDisagreeStrongly Disagree7. How satisfied are you with the delivery times? Selected Value: 0 (Scale 1 to 10: 1 = Very Dissatisfied, 10 = Very Satisfied) 8. Was the lab furniture delivered in good condition (e.g., no damage or defects)?YesNo9. Was the delivery process smooth and timely?Very SmoothMostly SmoothSomewhat SmoothNot Smooth at All10. How satisfied are you with the installation process of the lab furniture? Selected Value: 0 (Scale 1 to 10: 1 = Very Dissatisfied, 10 = Very Satisfied) 11. The installation team was professional and knowledgeable?Strongly AgreeAgreeNeutralDisagreeStrongly Disagree12. Was the installation completed within the promised timeframe?YesNo13. How would you rate the communication and customer support throughout the entire process (from order to installation)? Selected Value: 0 (Scale 1 to 10: 1 = Poor, 10 = Excellent) 14. Were your questions and concerns addressed promptly and effectively?YesNo15. How likely are you to recommend our bonlab products to others? Selected Value: 0 (Scale 1 to 10: 1 = Not Likely, 10 = Very Likely) 16. Would you consider purchasing from us again for your future lab projects?YesNoMaybe17. What areas could we improve upon in terms of lab furniture manufacturing, supply, or installation?18. Do you have any additional comments or suggestions for us?19. Report a Complaints.Submit
